Care instructions
How do I take care of my item?
Scrub lightly with a fresh toothbrush and warm water. You can also buff your pieces using the cloth included in your order.
How do I use the polishing cloth?
Gently rub the surface of your piece with the polishing cloth. Never wash the polishing cloth as it will lose its effectiveness, and keep out of reach of children.
Do you have a warranty?
Yes. For 1 year from the date of purchase for jewelry and 5 years from the date of purchase for watches, we’ll take care of your item if any damage to the material occurs. Simply contact us.
Please note: This warranty does not cover lost items, scratches that come with normal wear and tear, improper use or storage of your item, and any modification to your item, done by a third party.
Do you create custom pieces?
Yes, we build custom pieces for clients all the time. Please book an appointment to discuss your requirements.
Shipping & Returns
International shipping
We are happy to announce we officially ship internationally! All orders are dispatched from our US studio. We offer different delivery options based on your location - please choose the one you prefer at the checkout.
Order tracking
Tracking numbers are automatically sent as soon as your order is packed. Please check your junk folder if you do not receive one 72hrs after receiving your dispatch notification.
Returns
You may return or exchange your Chris Aire creation within 30 days, for orders under $65,000. We offer an exchange only for orders over $65,000.
Get in touch
If you have any questions about your order, please contact us. Our client care experts available Monday through Friday from 8am until 5pm PT.
Sourcing & materials

Conflict-free materials
We guarantee all diamonds, gold and other raw materials used in the production of our pieces have either been mined directly by us or acquired from our affiliates who are not involved in funding conflicts.
We strive to ensure our products contribute to the well-being of people and planet, and our efforts put us on track towards a brighter future.

Universal Family
Chris Aire desires to create a workplace in which each person's abilities and ambitions are accorded a fertile soil for the achievement of their maximum potentials.
We promote a healthy workplace where everyone involved in production, distribution, sales, and service of our products are treated with the utmost respect and given a meaningful opportunity to contribute to our shared success.

Community orientated
Beyond creating jobs at the facilities we establish in communities, we recognize the charge to act responsibly and constructively as a member of these communities. Through a broad range of community initiatives, charitable giving, of volunteerism, we strive to create value for society and bring joy to people's lives.
A percentage of our sales goes to support non-profit organizations that share our value of community involvement.

From the founder
Understanding Chris Aire

As Seen On
See who wears Chris Aire